Our Story

It all started with a honeymoon, our honeymoon. We decided to go to Europe and the two countries that appealed to us the most were Italy and Turkey. So we did what was done then and visited a Travel Agent. We were met with comments like Italy is for old people; it’s not a honeymoon destination. How can you combine these places the logistics don’t work! Turkey is not safe for just two people travelling alone etc etc.

After visiting some 20 travel agents we finally came across 2 willing to plan a customised itinerary for us to Italy and Turkey. By then we had researched the places we wanted to visit in each of these countries and the flight connectivity just to ensure what the other agents were saying was incorrect. We soon realised we had more knowledge about these places than the travel professional across the desk. They were not willing to make a really customised trip for us, tailored to our needs. Even in a customised itinerary they preferred to stick to their conventional route, places and hotels.

Disillusioned we started planning our own honeymoon. It took a lot of time and research. We even applied for visa on our own which was tedious.

We were lucky all things fell in place, today when we think back we realise a lot could have gone wrong, thankfully it didn’t. Our families back home were uncomfortable about us travelling to lesser known places alone with no one to help us incase something went wrong.

The CustomHoliday story began there. We don’t want anyone to have to struggle the way we did to plan a good holiday. We know what a big difference some guidance from a knowledgeable person would have made towards making our honeymoon better. Today we plan trips for our clients with the same ethos in mind, we want to give them what they crave and make it better with our knowledge and thoughtful suggestions. We sell places we know well, have experienced and explored.

For us luxury is not just booking you business class tickets or 5 star hotels. The ultimate luxury is being able to help you travel and explore a destination like you want to. Helping you plan your dream holiday is our dream and we don’t just want you to travel, we want you to travel better!

Meet the Team

After putting her degree in advertising and sales to good use in the textile industry for half a decade, Pinal found her true calling as a baker. Pinal is an explorer at heart and CustomHolidays is her way of satisfying that side of her soul. You see her love for travel reflected in her soulful baking, always exploring new flavours and new places. Pinal has a global perspective and it's an honour to fit in her vision as a leading Travel Company.

Pinal Parmar
CustomHolidays Ambassador

With a head full of ideas and a suitcase begging to go places, Jainisha has always been one to travel, whether it is for herself or for others. She not only recommends CustomHolidays but she likes to take the plunge and be involved in the planning as well. An eye for the trendiest places to eat and cosiest places to sleep, Jainisha is a mother of two with self-proclaimed OCD so it's an honour that she trusts CustomHolidays with the planning of her and her peer's trips.

Jainisha Shah
CustomHolidays Ambassador

Fast & the Furious, Mantasha adds spunk and speed to the operations process. Always ready with a quick solution, Mantasha hates boredom and will ensure your itineraries are anything but boring.

Mantasha Patel
Operations Executive

A whiz with numbers, Manish ensures smooth running of the finances. His love for travel rivals his love for numbers.

Manish Kaushal
Accounts Executive

They very passionate Ms. Bafna loves everything travel. She gets her kick out of adding unique experiences, restaurant suggestions, shopping recommendations and much more to your travel itineraries.

Darshana Bafna
Executive- Travel Products

An artist and copywriter at heart she enjoys writing your travel stories. Juhi left her career in advertising to follow her passion for travel and adventure by founding CustomHolidays. She describes herself as an adventure enthusiast and loves to add a dash of adventure to the itineraries she designs. Her love for food, fashion and sustainable luxury reflect in the travel suggestions she will make for you. As a certified mountaineer and advanced scuba diver she offers immersive journeys and elevated experiences (pun intended). Her self-proclaimed OCD ensures the smallest details of your itinerary are perfect.

Juhi Chheda
Co-founder

He left behind the highs and lows of the stock market and ventured into the world of travel. Vikram loves people and is always making new friends everywhere he travels. You will always be staying, travelling or seeing places with his many friends who go the extra mile for you. He loves to challenge himself and is a water-phobic scuba diver. He designs travel itineraries that take you beyond the guidebook and show you how the locals live. He believes travel is the only thing you buy that makes you richer and the stock broker in him ensures you get the highest returns from your journeys.

Vikram Chheda
Co-founder

Once an intern and then the manager Dinaz left CustomHolidays to work and study in Canada but CustomHolidays never left her heart. Today she offers remote support to CustomHolidays with her superior knowledge and experience in Digital Marketing.

Dinaz Mahudawala
Digital Marketing Consultant

From her own entrepreneurial journey to working with varoius organizations, roles may have changed but one thing has remained constant- her love for travel. With over 15 years of experience in the Travel industry Rinki has an eye for detail and this mother of one runs a tight ship at home and at work.

Rinki Shah
Operations Manager
Juhi Chheda
Co-founder

An artist and copywriter at heart she enjoys writing your travel stories. Juhi left her career in advertising to follow her passion for travel and adventure by founding CustomHolidays. She describes herself as an adventure enthusiast and loves to add a dash of adventure to the itineraries she designs. Her love for food, fashion and sustainable luxury reflect in the travel suggestions she will make for you. As a certified mountaineer and advanced scuba diver she offers immersive journeys and elevated experiences (pun intended). Her self-proclaimed OCD ensures the smallest details of your itinerary are perfect.

Vikram Chheda
Co-founder

He left behind the highs and lows of the stock market and ventured into the world of travel. Vikram loves people and is always making new friends everywhere he travels. You will always be staying, travelling or seeing places with his many friends who go the extra mile for you. He loves to challenge himself and is a water-phobic scuba diver. He designs travel itineraries that take you beyond the guidebook and show you how the locals live. He believes travel is the only thing you buy that makes you richer and the stock broker in him ensures you get the highest returns from your journeys.

Rinki Shah
Operations Manager

From her own entrepreneurial journey to working with varoius organizations, roles may have changed but one thing has remained constant- her love for travel. With over 15 years of experience in the Travel industry Rinki has an eye for detail and this mother of one runs a tight ship at home and at work.

Darshana Bafna
Executive- Travel Products

They very passionate Ms. Bafna loves everything travel. She gets her kick out of adding unique experiences, restaurant suggestions, shopping recommendations and much more to your travel itineraries.

Mantasha Patel
Operations Executive

Fast & the Furious, Mantasha adds spunk and speed to the operations process. Always ready with a quick solution, Mantasha hates boredom and will ensure your itineraries are anything but boring.

Manish Kaushal
Accounts Executive

A whiz with numbers, Manish ensures smooth running of the finances. His love for travel rivals his love for numbers.

Jainisha Shah
CustomHolidays Ambassador

With a head full of ideas and a suitcase begging to go places, Jainisha has always been one to travel, whether it is for herself or for others. She not only recommends CustomHolidays but she likes to take the plunge and be involved in the planning as well. An eye for the trendiest places to eat and cosiest places to sleep, Jainisha is a mother of two with self-proclaimed OCD so it's an honour that she trusts CustomHolidays with the planning of her and her peer's trips.

Pinal Parmar
CustomHolidays Ambassador

After putting her degree in advertising and sales to good use in the textile industry for half a decade, Pinal found her true calling as a baker. Pinal is an explorer at heart and CustomHolidays is her way of satisfying that side of her soul. You see her love for travel reflected in her soulful baking, always exploring new flavours and new places. Pinal has a global perspective and it's an honour to fit in her vision as a leading Travel Company.

Dinaz Mahudawala
Digital Marketing Consultant

Once an intern and then the manager Dinaz left CustomHolidays to work and study in Canada but CustomHolidays never left her heart. Today she offers remote support to CustomHolidays with her superior knowledge and experience in Digital Marketing.

Our people

What makes your holiday special is the passion and commitment of ‘Our People.’ From the team back home that puts in a lot of thought and care in planning all the details of your trip to our partners in India & all around the World who welcome you and make your holiday extra special. All of us are travel lovers and are a part of the travel industry because we truly care. We work with hotels, guides and companies that really love what they do and do it responsibly and sustainably

Why Travel with
CustomHolidays?

Checklist icon
We take the time to get to know you and your requirements.
GPS location icon
Our suggestions come from our own travel experiences and not just the guide book.
Heart icon
We plan your trip like we would plan our own or our family’s, with lots of heart, passion and understanding
Call icon
No matter how offbeat and remote you choose to go, there is always someone to look out for you 24 x7
Checklist icon
We take the time to get to know you and your requirements.
GPS location icon
Our suggestions come from our own travel experiences and not just the guide book.
Heart icon
We plan your trip like we would plan our own or our family’s, with lots of heart, passion and understanding.
Call icon
No matter how offbeat and remote you choose to go, there is always someone to look out for you 24x7.

How it works?

Call icon
Step 1
Call us or contact us by Email

Dashed line icon
Chat icon
Step 2
We will have a few questions to understand your requirements better. Allow us time to work on a customized plan for you
Dashed line icon
Thumbs-up icon
Step 3
We tweak and perfect the sent plan to your satisfaction before making the bookings.
Dashed line icon
Aeroplane icon
Step 4
Enjoy a CustomHoliday. Always Travel Better!
Call icon
Step 1
Call us or contact
us by Email
Horizontal line icon
Chat icon
Step 2
We will have a few questions to understand your requirements better. Allow us time to work on a customized plan for you
Horizontal line icon
Thumbs-up icon
Step 3
We tweak and perfect the sent plan to your satisfaction before making the bookings.
Horizontal line icon
Aeroplane icon
Step 4
Enjoy a CustomHoliday, always Travel Better.

Have more questions?

Read FAQs

Responsible Tourism

Conservation and Sustainable Tourism

We love our planet and try to offer you hotels and activities that adopt a more sustainable and eco-friendly approach. We avoid offering activities that harm animals and if you would like to reduce your carbon footprint when you travel we have a special programme for it, talk to us about it.

Source Locally

We feel you don’t just get a more authentic experience but even a more fulfilling one when we employ local businesses to make your holiday more memorable. So from authentic local guides to family run boutique hotels, we try to work with local businesses and do our bit to support them.

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